Privacy policy
Introduction
Welcome to 5MA Fashions (www.5mafashions.com), an online store offering maternity wear, feeding wear, women’s clothing, newborn essentials and kidswear.
We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use and safeguard your information when you shop with us.
Information We Collect
We collect only the information necessary to provide our services, including:
- Personal Details: Name, email address, mobile number and delivery address.
- Account Details: Registration information and basic Google login details, where applicable.
- Order Details: Purchased products, payment status, order history and shipping information.
- Customer Enquiries: Information shared through our contact form, email or WhatsApp.
We use Google Analytics to understand website traffic and improve user experience. Google Analytics may process website usage, browser, device, cookie and approximate location information.
5MA Fashions does not maintain a separate visitor analytics database.
How We Use Your Information
Your information is used to:
- Process orders and payments.
- Manage customer accounts, carts and wishlists.
- Arrange shipping and delivery.
- Send order confirmations and tracking updates.
- Respond to enquiries and provide customer support.
- Improve website performance and maintain security.
- Meet applicable legal requirements.
Payment Security
Online payments are securely processed through Razorpay, our third-party payment gateway.
We do not store sensitive payment details such as full card numbers, CVV or UPI PINs.
We receive only the necessary transaction information to process payments and confirm orders.
Third-Party Services and Delivery
To process orders and provide our services, 5MA Fashions may share necessary customer information with trusted third-party service providers, including payment gateways, courier partners and website service providers.
Customer details such as name, mobile number and delivery address are shared with courier partners only for order fulfilment and delivery.
We use Razorpay for secure payments and Google Analytics to understand website performance.
We do not sell customer personal information to third parties.
Cookies and Analytics
Our website uses essential cookies or browser storage for login, shopping cart and other basic functions.
We use Google Analytics to monitor website performance and improve the shopping experience.
You can manage or disable cookies through your browser settings. Disabling essential cookies may affect some website features.
Data Security and Retention
We take reasonable security measures to protect customer information from unauthorised access, misuse or disclosure.
Personal information is retained only as long as necessary for orders, account management, customer support and applicable legal requirements.
Changes to This Policy
We may update this Privacy Policy when necessary. Any changes will be published on this page with an updated revision date.
Contact Us
5MA Fashions
A Unit of Shifa Traders
Proprietor: I Haseena
Saidapet, Chennai – 600015
Tamil Nadu, India
- Email: contact@5mafashions.com
- Phone / WhatsApp: +91 63697 12357
- Website: www.5mafashions.com
Customer Support Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed
